Terms of business.

Blackstone Content provides professional content writing services, including creative writing, advertising copy, social media content, branding materials, and corporate communications. All work is delivered digitally and tailored to your specific requirements.
We reserve the right to decline any project or client engagement at our discretion, particularly where the work requested falls outside our area of expertise or conflicts with our creative standards.

All projects begin with an initial consultation to understand your requirements. Once we have agreed on the scope, timeline, and fee, we will issue a written proposal. Work begins only once full payment has been received.
You are responsible for providing all necessary materials, information, and feedback in a timely manner. Delays caused by late or incomplete client input may affect delivery timelines.

This website is provided for informational and transactional purposes only. You may browse, contact us, and place orders in accordance with these Terms & Conditions.
You must not misuse this site by introducing viruses, trojans, or other harmful material, or by attempting to gain unauthorised access to any part of the site, server, or connected network.
We reserve the right to suspend or restrict access to the site at any time, with or without notice, for maintenance, security, or any other reason.

Full payment is required before work begins. We accept payment by card via a secure third-party payment processor. All fees are stated in [ADD: currency] and are inclusive of [ADD: VAT / applicable taxes, or state "exclusive of taxes" if applicable].
Payment confirms your acceptance of the agreed scope, timeline, and fee. Once payment is received, the project enters our production schedule.
If payment fails or is disputed after work has commenced, we reserve the right to pause or cancel the project and withhold all work until the matter is resolved.

All content is delivered digitally via email or file transfer, as agreed during the project brief. Delivery timelines are estimates, not guarantees, and are dependent on the timely receipt of all required materials and approvals from you.
We will notify you promptly if any unforeseen delay arises. Where delays are caused by circumstances beyond our reasonable control, delivery timelines may be extended accordingly.

Due to the bespoke, time-intensive nature of our work, all sales are final once payment has been made and work has commenced.
If you wish to cancel a project before work begins, you may request a full refund within 48 hours of payment. Cancellations made after work has started are not eligible for a refund, though we will work with you in good faith to find a reasonable resolution.
If we are unable to deliver the agreed work due to circumstances within our control, you will be entitled to a full refund.

All content created by Blackstone Content remains our intellectual property until full payment has been received. Upon receipt of full payment, all rights to the delivered content transfer to you, and you may use, edit, publish, or distribute it as you see fit.
You warrant that any materials, instructions, or content you provide to us do not infringe the intellectual property rights of any third party. You agree to indemnify us against any claims arising from such infringement.
We retain the right to feature completed work in our portfolio and marketing materials unless you request otherwise in writing.

If you create an account on this site, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
You must notify us immediately if you suspect any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
You must be at least 18 years old to use this site or engage our services.

To the fullest extent permitted by law, Blackstone Content and [ADD: company legal name] shall not be liable for any indirect, consequential, or incidental damages arising from your use of this site or our services, including but not limited to loss of profits, data, or business opportunity.
Our total liability to you in connection with any claim arising from these Terms & Conditions or the services we provide shall not exceed the amount you paid for the specific project in question.
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Our services are provided on an "as is" basis. While we take every reasonable step to ensure the accuracy, quality, and suitability of our work, we make no warranties, express or implied, regarding fitness for a particular purpose, non-infringement, or error-free delivery.
You are responsible for reviewing and approving all content before publication or use. Once content has been approved and delivered, we are not liable for any errors, omissions, or consequences arising from its use.

You agree to indemnify, defend, and hold harmless Blackstone Content, [ADD: company legal name], and our directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

These Terms & Conditions are governed by the laws of [ADD: governing jurisdiction]. Any disputes arising from or relating to these Terms & Conditions or our services shall be subject to the exclusive jurisdiction of the courts of [ADD: governing jurisdiction].
[ADD: If applicable, include preferred dispute resolution process such as mediation or arbitration.]

We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the site or services following any changes constitutes your acceptance of the revised Terms.
If a change materially affects your rights, we will make reasonable efforts to notify you in advance.

If you have any questions about these Terms & Conditions, or if you need to discuss a project, cancellation, or any other matter, please contact us at:
[ADD: contact email address]
[ADD: postal address, if required by jurisdiction]
[ADD: company legal name and registration number, if applicable]